Frequently Asked Questions.

  • We require $500 per person to secure a spot on a tour. We then require 50% six months prior and the balance 60 days prior to the tour date. We will send invoices when payments are due.

  • We understand that sometimes life gets in the way of your trip. If you find someone to take your place on the tour, then there is no charge. If you cancel without transferring your spot to someone else, then our refund policy follows this table:

    •Six months before the trip: We will refund the full payment less $500

    •Three to six months before the trip: We will refund the full payment less $1000

    •One to three months before the trip: 50% of the trip cost

    •Less than one month pre-trip: No refunds

    We recommend purchasing trip insurance. Here is a link to a policy that covers you for your travel for a year.

  • What's included in the price of the trip?

    •All nights accommodations (including FULL breakfast) in quality 3 or 4 star hotels and guesthouses.

    •All breakfasts and dinners.

    •Support vehicle with driver/guide throughout the tour.

    •Ride with GPS Routes.

    •Daily luggage transfer.

    •Daily briefing by guide on the route to highlight points of interest, en route attractions, services, and more.

    •Pre trip planner.

    •Bike case storage.

    What's on your own:

    •Airfare to and from the trip.

    •Bicycle.

    •Meals other than those detailed above.

    •Transport from airport hotel to terminal at departure.

    •Alcoholic Beverages / Gratuities.

  • We expect that you will ride on the days when we are changing hotels. Our SAG vehicle will be used to move luggage. In a pinch, we will do our best to assist you in repairing your bike or if that is not possible, rescue you and your bike. It is not appropriate to use SAG if you just don’t want to ride a given day.

  • This is a cycling trip, so you won’t need to bring anything fancy! We find that it is best to travel light with cycling trips. It makes repacking to change hotels easier. Don’t worry about your fellow travelers seeing you in the same stuff during the trip. They (and we at Pumped Adventures) will be doing the same thing! You will be amazed at how freeing it is not to have to spend a long time agonizing over what to wear!

    We permit one suitcase – up to 40 pounds – and one personal item such as a small backpack or pocketbook per person. On days that we change hotels, we will pick up your bags in the morning and have them at the hotel by mid to late afternoon. We will do our best not to damage any luggage; however, it is possible for there to be scratches or other minor damage. Pumped Adventures LLC is not responsible for any luggage damage.

  • We believe that cyclists are happiest if they can ride at their own pace. So on our tours we do not ride together as a group. You may find that you have a similar riding style as another rider and are free to ride together, but we do not make that a requirement. Our primary thought is that you enjoy the ride and stop when you want to.

  • Sure! We understand that sometimes it may make sense to purchase your trip using a credit card. If you do want to purchase your trip using a credit card, just send us an email. We will invoice you using Square and you will have the opportunity to pay with any credit card even if you don’t have a Square account.

  • When buying airfares, here are a few tips that we have found.

    •Don’t book your flights too early. FareComparison.com advises that the optimal time to book a flight is six weeks prior to your trip for domestic travel and two to three months for international travel. Be sure to have booked your tickets at least two weeks prior to a trip, since prices go up for those last minute business travelers. Also, if you are traveling using airline points, you should monitor when the airline issues the frequent flyer travel. If you are traveling during a holiday period, you may need to book earlier.

    •Be flexible with your dates and, if you are in a metropolitan area, your airport. Midweek travel tends to be less expensive, and some airports have lower fares than others.

    •Buy your tickets on a Monday or Tuesday. According to LifeHacker.com, airlines offer sales on Sunday night to Monday night. These fares are grabbed up early in the week.

    •Sign up for fare alerts. We really like Google Flights. There is a graph that you can see the expected prices for a flight. Another great tool is a phone app called Hopper. Based on historical data, it recommends whether you should buy your ticket now or wait. Both Google and Hopper can be configured to notify you when the airfares are lowered.

    •Understand the airline’s policy regarding baggage – especially for bikes. You should research how many bags the airlines lets you check and what they charge for additional luggage. You may need to check more than just the bike and how much the airline charges could make a difference in what airfare is really the cheapest. Sometimes traveling Premium Economy may be worthwhile since luggage limits are higher. Some airlines charge a lower fee for sporting equipment like a bike, while others will assess overweight and oversized luggage charges. In addition, some airlines require you to pre-clear your bike with them before the flight. It is important to know the rules regarding your flight.